Click IT Connect is the central hub for our entire ecosystem — managed IT, cybersecurity, email, web design, eMarketing, CRM, repairs, and more. All from your Local IT Department.
The Hub
Managed IT
Security
Email
CRM
Repairs
Hardware
eMarketing
Web Design
Hosting
Videos
Phones
Backup
Energy
Help Desk
Print
We've organized our expertise into focused divisions — each with its own identity, all backed by Click IT since 2012.

Proactive monitoring, maintenance, and complete IT management for businesses of all sizes. Your always-on IT department.

Complete cybersecurity suite — managed firewalls, antivirus, online backup, email assurance, and 24/7 active monitoring.

Managed email hosting with authentication, deliverability assurance, spam filtering, and 25GB mailboxes. Enterprise-grade at small-town prices.

Unified inbox for your entire team. SMS, email, calls, reviews, payments, and booking — all in one managed platform.

Professional web design and development. Modern, responsive websites built on proven platforms with ongoing management.

Digital marketing services — SEO, social media management, online advertising, and lead generation to grow your business online.

Walk-in and remote diagnostics, hardware repair, virus removal, data recovery, and software troubleshooting.

Expert guidance on laptops, desktops, Macs, and peripherals. Free consultations to help you choose the right equipment.

Managed and semi-self-managed hosting packages with free email, reliable uptime, and hands-on support when you need it.

Business phone systems, VoIP solutions, and managed telecommunications — reliable voice service for modern businesses.

Professional video production, editing, and content creation services for businesses looking to build their brand online.

Managed online backup and disaster recovery solutions. Protect your business data with automated, monitored backup systems.

Remote and on-site technical support. Get expert help when you need it — fast response times and real solutions from real people.

Energy management and efficiency solutions for businesses. Smart technology to reduce costs and optimize your energy footprint.

Complete print management — printers, copiers, supplies, and maintenance. Reduce costs with proactive monitoring and automated supply fulfillment.
Founded in 2012 by Al Harlow on Main Street in Chagrin Falls, Ohio, Click IT started as a software development office and grew into the community's most trusted technology partner.
Today, Click IT is redefining managed IT services with a customer-first approach — offering over 100 services across specialized divisions in a welcoming retail environment. We serve small businesses, organizations, and households nationwide.
Through our franchise model, we're empowering community-focused entrepreneurs across the country to bring trusted, local IT support to their neighborhoods.
Click IT Connect is the central nervous system — the hub that ties every division together, ensuring consistent quality, shared resources, and a single source of truth for legal, compliance, and brand standards.
Similar to how the smartphone consolidated dozens of gadgets into one device, Click IT consolidates all your IT services under one trusted roof.
Browse our divisions and identify which service area matches your challenge — security, email, web, marketing, hardware, or full IT management.
Visit the division site for details, or contact us directly. Walk into our store, call, or schedule online. We'll assess your needs with a free consultation.
Our team sets it up, manages it, and keeps it running. You concentrate on your business while we handle everything technical in the background.
You don't have to be a techie. Our proven platform, training, and support system empowers entrepreneurs to deliver enterprise-grade IT services locally. A+ BBB rated. 5-star Google reviews. Franchising since 2018.